Kent Relocation Services Receives Top Level, Commitment to Excellence Platinum Award at Cartus 2016 Global Network Conference
9th November, 2016
Kent Relocation Services was honoured for its outstanding performance at Cartus Corporation’s 2016 Global Network Conference, held October 3-4 in Washington, DC at the Omni Shoreham Hotel. The Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognises the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide. The theme of this year’s conference was ‘Exceeding Customer Expectations’.
Kent Relocation Services was named winner of the Global Network Commitment to Excellence Platinum Award for its exceptional service results, the highest level award a supplier can achieve through service performance. This award recognises a supplier’s measureable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics.
“Kent Relocation Services consistently goes above and beyond for our customers – and for Cartus – simultaneously demonstrating outstanding dedication and performance,” said Mike Brannan, senior vice president, Global Supply Chain Management. “Our Global Network providers are a vital component of the Cartus team, minimising the stress that our customers feel when they’re faced with important decisions related to relocating. This award acknowledges their unparalleled work ethic, professionalism and commitment to excellence.”
As the largest tier one Australian headquartered relocations company, Kent has been a relocations industry leader for over 70 years. Throughout our history, we have delivered millions of successful moves and partnered with thousands of businesses across a multitude of sectors. Our number one priority is ensuring our clients’ success, which is achieved via our drive for excellence and an absolute commitment to delivering the optimum relocations solution every time.
To this end, Kent Relocation Services is the only provider that guarantees customer success through our 5-star Quality Service Guarantee that delivers satisfaction for businesses and assignees, transparent and competitive pricing, a single point of accountability and 24/7 access, and consistent service worldwide.
“Cartus’ rigorous criteria and performance standards make receiving this award a true honour,” said Lisa Fink, General Manager Mobility, Kent Relocation Services. We’re proud to be a part of Cartus’ Global Network, and to have received this designation, which recognises our mutual commitment to providing stellar service.”