The 5 Star Service Guarantee
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Corporate Satisfaction.
Guaranteed.We align our solutions to your business goals and objectives, and guarantee to meet or exceed our agreed KPIs or rebate you accordingly.
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Assignee Satisfaction.
Guaranteed.We deliver a seamless stress-free relocation experience, and guarantee to meet or exceed a 95% Customer Satisfaction Index or rebate you accordingly.
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Transparent & Competitive Pricing. Guaranteed.
We guarantee auditable, full “open book” disclosure of cost-plus pricing and mutually agreed and consistent competitive rates.
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Single Point of Accountability & 24/7 Access. Guaranteed.
We guarantee a dedicated Account Manager supported by a senior relocation team and 24/7 access.
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Consistent Service Supply Worldwide. Guaranteed.
We guarantee a global delivery network held to exceptional performance standards, SLAs, peak body compliance and accreditation.
Why Choose Kent
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95% Customer Satisfaction Index (CSI)
Aim for 100% satisfaction & guarantee 95% Customer Satisfaction Index (CSI).
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Smooth Seamless Process
Managed by Kent’s experienced Global Mobility Team to support and meet all your relocation needs.
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Employee Satisfaction
24/7 access to relocation information is provided to assignees, with ongoing support of a dedicated Single Point of Contact.
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Competitive Pricing
With unparalleled pricing transparency, including full sharing of third party fees & charges.
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Thank you for your attention to detail and overall outstanding customer service.
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Kent provided excellent service and commitment to our needs. Thank you!
Additional Information
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Tips & Tools
Various helpful tips, guides, check-lists and other resources to assist both relocation professionals and assignees.
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Awards & Accolades
We are honoured to have received countless domestic and international awards and industry and client accolades for our exceptional customer service and delivery.
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Clients & Feedback
From thousands of domestic and international clients, here are a few and some of their feedback.
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Relocation Blog
All articles-
Kent Relocation Group Acquires Expat International
16th December, 2019Kent Relocation Group has announced their acquisition of Expat International, an iconic global Relocation and Immigration business headquartered in Melbourne, Australia. In announcing the purchase Steve Alves, CEO of the…
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Kent Rental Allowance & Key Rental Market Information for Melbourne, March 2019
19th March, 2019Kent’s Rental Allowance Matrix for Melbourne (as of February 2019) is now available for download. Our timely, accurate rental market information is designed specifically with human resources professionals in mind—it ensures that…
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